Contact Us

Have questions? We're here to help! 🍑

At Snackura, we want your experience to be as delicious as our snacks. If you have questions about your order, want to learn more about our boxes, or simply want to say hello, write to us β€” we're happy to reply (perhaps with a food emoji or two 🍜).

πŸ“¦ Orders and shipping

Want to track your order or having a problem with your delivery? Send us your order number and we'll help you right away.

🎁 Special and corporate orders

Looking for a personalized Snackbox for an event, corporate gift, or special celebration? We have options for groups and wholesale orders. Tell us your idea!

πŸ’¬ Customer service

Our team is available Monday through Friday, from 9:00 to 18:00 (Mexico City time). We respond within a maximum of 24 business hours.


πŸ“¬ Other ways to contact us

  • πŸ“§ Email: snackura.zenix@gmail.com
  • πŸ“Έ Instagram: @snackura_

We usually respond faster on social media. Follow us to hear about new boxes and special editions! 🌏✨