Contact information

Contact Information

At Snackura, we are here to help. If you have any questions, comments or need support with your order, please do not hesitate to contact us through any of the following channels:

Customer Service

  • Email: snackura.zenix@gmail.com
  • Website: www.snackura.com.mx

Privacy and Personal Data

To exercise your ARCO rights (Access, Rectification, Cancellation or Objection) or for any questions about the processing of your personal data:

  • Email: privacidad@snackura.com.mx

Service Hours

Our team handles requests Monday to Friday from 9:00 to 18:00 hrs (central Mexico time). We are committed to responding within a maximum of 2 business days.

Complaints and claims before PROFECO

If you are not satisfied with our response, you may contact the Procuraduría Federal del Consumidor (PROFECO):

Snackura

Mexican Republic
www.snackura.com.mx